Symmetrical Group is dedicated to providing products and services that meet the specifications of our customers while maintaining exceptional quality. Our objective is to provide customer satisfaction through the delivery of products and services without defects, on time, and with continued support after delivery. We will satisfy all regulatory requirements and be responsive to the needs of our customers.
This policy will be achieved by empowerment of our employees, supplemented by the permanent objective of the directors to continually improve the effectiveness of SYMSYS – Symmetrical Groups Safety, Quality and Environmental management system.
Our employees are a key ingredient for the success of our quality goals and the involvement of people at all levels enables the organization to benefit from their abilities. The Directors are committed to ensuring all employees have the skills, positive environment, training and resources to achieve our quality goals and to work at meeting or exceeding Symmetrical Groups internal and external customer expectations.
All personnel have the responsibility, authorization and organizational freedom to identify and record non-conformance, and to initiate action to prevent the occurrence of any non-conformance, process or quality system. Our employees are responsible for understanding and following this quality policy.
This policy has been reviewed and endorsed by the directors of Symmetrical Group who foresee benefits in, and take responsibility for, its successful implementation. By accepting employment with Symmetrical Group, each employee acknowledges that he/she is responsible for the application of this policy.